Product Owner / Product Manager (Contract) - State Revenue Agency (US)
- Led discovery and delivery across multi-tax modernization phases, including tax types, compliance workflows, and data.
- Defined and tracked KPIs that informed roadmap prioritization and demonstrated delivery outcomes to executive stakeholders.
- Aligned stakeholders across policy, operations, and engineering to ship compliant releases.
- Owned backlog, wrote acceptance criteria, ran demos, and supported UAT and production validation.